| Account Management |
| I forgot my password. |
| click on the link "Forgot Your Password ?" Enter your user name and email address in the space provided. Your password will be forwarded to the email address provided at the time of user registration with liveyellowpages.com.
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| How can I view a list of the categories? |
| All the categories listed under a specific alphabet can be accessed by clicking on the corresponding alphabet. List of liveyellowpages.com's listed categories can be viewed through the Home page and all other pages.
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| Account Management |
| How do I register my business in liveyellowpages.com? |
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To register as a user and gain access to all of liveyellowpages.com's services, please fill-in the registration form provided on the Registration page. or Click Here
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| I want to update my user registration. |
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You can update your information any time by clicking "Edit My Profile" in the User Control Panel and follow the instructions.
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| I want to change my email address. |
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You can change your email address any time by clicking on "Edit My Profile" in the User Control Panel and follow the instructions.
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| I want to change my password. |
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You can change your password any time by clicking on "Change Password" in the User Control Panel and follow the instructions.
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| What are 1C, 2C, 5C and 10C? |
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C stands for Category. 1c is the minimum package that you can avail while registering your business details with liveyellowpages.com. 2c facilitates you to register in 2 different categories. 5c and 10c facilitates you with a registration Of 5 and 10 different categories respectively.
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| What is approval pending? |
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liveyellowpages.com has the authority to reject or activate any business entries subject to its terms and conditions. Such businesses entries those are yet to be scrutinised are marked as approval pending.
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| What is activation pending? |
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The business listing that are approved by liveyellowpages.com will be activated within a span of 24 hours. Such listing that are approved by liveyellowpages.com and are yet to be activated are marked as activation pending.
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| How can I see my entries once I register it? |
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You can view your entries by clicking on the appropriate category and sub-category. The entries submitted by you are subject to approval by liveyellowpages.com. Once approved, your entries it will appear on the search results after it is activated.
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| When will my listing be activated? |
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The entries submitted by you are subject to approval by liveyellowpages.com. Once liveyellowpages.com approves your entries it will be activated within 24 hours and thereafter your listing will appear on the search results.
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| How do I sign up to receive enquiries of buy&sell free classifieds by email? |
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To receive enquiries directly at your email address, whenever an offer to buy or sell is posted to the buy&sell free classifieds, you must click "Subscribe for online Enquiries" on the user control pannel", whowever use of this facility is limited to the listed (those who have registered their business details with liveyellowpages.com) users only.
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| How do I add categories to my mailing list? |
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Go to your User Control Panel page, click on "Subscribe for online Enquiries" and follow the instructions.
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| Email Notifications and online enquiries |
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Do I have to respond to online enquiries that I am not interested in or unable to fulfill? |
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No. You are under no obligation to respond to any online enquiries that does not suffice your interest
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How do I get in touch with the poster of the buy& sell free classifieds? |
a)Please contact the interested party directly using the contact information supplied with the Email Trade Notification.
b)Click on "view more..." on the homepage to go to your interested category and view all posted enquiries.
To view the details and replay back click on "details/reply".
Your message will be forwarded to the party who have posted the enquiry.
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| Should I cc my response to liveyellowpages.com? |
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No. liveyellowpages.com does not mediate business communications and/or transactions between members.
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| I was unable to contact the other party. Can liveyellowpages.com provide me with alternate contact information? |
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All available contact information is supplied with the Email Trade Notification. liveyellowpages.com has no other alternate information.
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| I experienced a hard drive crash/deleted the email notification... Can liveyellowpages.com resend the online enquiries that I missed or lost? |
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So far liveyellowpages.com cannot resend Email online enquiry Notifications. All enquiries can be viewed on the site under their respective categories. buy & sell free classifieds older than 30 days atract automatic deletion.
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| Where can I find bids that I missed/lost? |
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All leads can be located on the site within their respective categories. Leads older than 30 days would be deleted.
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| I am having trouble viewing liveyellowpages.com's Email Trade Notifications. |
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liveyellowpages.com's Email Trade Notifications are in text format. Please verify that your email program or service supports text format.
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| Posting Procedures |
| How do I post my requirement through buy&sell free classifieds of liveyellowpages.com? |
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Click on the appropriate posting link at liveyellowpages.com's home page and select your intended category. Fill in the posting form in accordance to the instructions and submit.Your request will be processed for necessary action.
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| I posted my requirement, but it didn't show up on the site. Why? |
All postings must fit the following criteria for approval:
o They must be posted in the correct category
o They must be of a business-to-business nature and should include specific details about the product or service.
o They must include authentic contact information.
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| I received an error message when attempting to post my buy&sell details. |
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Verify that all mandatory fields have been duely filled in. Ensure that your posting content is free from any quoted sentences, e.g. " best deals in ...." etc. Check your login is valid and not timed out.
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| Is there a minimum amount of time that I must wait before reposting the same request? |
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The minimum time allowable between two similar postings is - 30 days.
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| I cannot find a suitable category for my products. What can I do? |
| You may submit your requests for inclusion of a new category to liveyellowpages.com by clicking on the link "add category" or mail us at adcat@liveyellowpages.com.
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| Can I add a new sub-category if it is not already existing in the liveyellowpages.com's category list? |
| A new sub-Category may be added to the already existing Category list, under prior intimation to liveyellowpages.com. You are required to send an e-mail to adcat@liveyellowpages.com stating the sub-category's name along with a short description of the same. liveyellowpages.com will include that category if it deems fit.
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| Resources and Other Services |
| What is category? |
| Category serves as a main classification in which, companies dealing in similar businesses are listed in. You can register your business details in the appropriate category or heading which matches your business activity.
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| What is sub-category? |
| A sub-category aims at describing your business more specifically and it is a division of a specific category.
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| What is description? |
| A description is a brief attractive phrase or sentence that describes your business activity.
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| How do I search for a Category? |
| Get to the userfriendly category list of product and services by clicking on the alphabet corresponding to the first letter of the category or type in first few letters of the category and click on the "quick search", to view your desired category list.
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| Can I get an identical business details listed in more than one category? |
| Yes, you can. click on the "add more" button and select the category/subcategory you wanted your business details are to be listed in.
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| How can I search for a product or service? |
| After selecting your desired city, you can search for a particular Product of services by selecting the appropriate alphabet that the category falls under and click on the category name which will show the business details of the companies registered. Also you could search for a particular company by entering the first few letters of the company's name.
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| How can I send an enquiry to the companies listed with liveyellowpages.com? |
| This all new first of its kind feature distinguish us from the rest, you can click-contact a company by selecting the check box provided. Further click on "send enquiry" button to get to the enquiry form, fill in and "submit". Your quiry will be instantly forwarded to the respective companies.
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